Who We Are

About SCALED2C The Agency Behind Your Growth.

20+ years of D2C expertise. Passionate about helping ambitious ecommerce brands connect directly with consumers and scale to $7–8 figure revenues worldwide.

Work With Us →
D2C Specialists 20+ Years Experience Global Reach Bangkok Based Data-Driven Results Focused AI-Powered Premium Verticals D2C Specialists 20+ Years Experience Global Reach Bangkok Based Data-Driven Results Focused AI-Powered Premium Verticals
Our Story

Built for D2C. Driven by Results.

SCALED2C was born from a simple belief: that direct-to-consumer brands deserve a partner who is as obsessed with their growth as they are. Founded over two decades ago, we started as a boutique ecommerce consultancy and evolved into a full-service D2C powerhouse.

We serve global skincare, beauty, health and wellness brands who are ready to break through plateaus and reach $7–8 figure revenues. Our edge isn't just experience — it's that we think like brand founders while executing like seasoned performance marketers.

Based in Bangkok with a global client base spanning APAC, Europe and the Americas, we bring both local cultural intelligence and international strategic vision to every engagement.

About SCALED2C | Full-Service D2C Marketing Agency Since 2004 — Expert D2C Marketing & Technology Since 2004
20+
Years of D2C expertise
$2B+
Client D2C revenue driven
150+
Brands scaled globally
98%
Client retention rate
Mission & Vision

What We Stand For

🎯
Our Mission
To be the most trusted D2C growth partner for premium ecommerce brands — delivering data-driven strategies, world-class execution, and measurable results that transform businesses and lives.
🔭
Our Vision
A world where every ambitious D2C brand has access to enterprise-level marketing intelligence and execution — regardless of their size, geography, or stage of growth.
💡
Our Approach
We integrate brand strategy, performance marketing, and AI-powered personalization into a cohesive D2C system that compounds over time and creates sustainable competitive advantages.
🤝
Our Promise
Radical transparency. No vanity metrics. We tie everything to revenue, customer lifetime value, and brand equity — and we hold ourselves accountable to outcomes, not just outputs.
The Team

Experts Who Live & Breathe D2C

Our team brings together deep expertise in performance marketing, brand strategy, AI/ML, creative production, and ecommerce technology.

Chaitanya Patel — Co-Founder, CEO & CMO at Scale D2C
Chaitanya Patel
Co-Founder — CEO & CMO
Visionary D2C strategist and growth marketer with deep expertise scaling ecommerce brands globally. Leads overall company direction, brand strategy, and marketing innovation at Scale D2C.
SB — Co-Founder, COO & CCO at Scale D2C
SB
Co-Founder — COO & CCO
Operations and client success leader with a track record of building high-performance agency teams. Oversees delivery, client relationships, and commercial growth across all Scale D2C accounts.
AK — Co-Founder, CTO & CAIO at Scale D2C
AK
Co-Founder — CTO & CAIO
Engineering and AI architect behind Scale D2C's proprietary technology stack. Leads all AI, machine learning, and platform development — giving clients an unfair technical advantage in D2C.
Our Values

The Principles We Build On

These aren't words on a wall. They're the standards we hold ourselves to every day, in every client engagement.

01
Results Over Optics
We measure success in revenue, not reports. Every decision traces back to a business outcome.
02
Radical Transparency
You'll always know what we're doing and why. No jargon. No hidden fees. No smoke and mirrors.
03
Deep Partnership
We think like co-founders, not contractors. Your brand's growth is genuinely personal to us.
04
Continuous Innovation
The D2C landscape changes fast. We invest relentlessly in staying ahead of algorithm shifts, platform changes, and AI breakthroughs.
Our Journey

Two Decades of D2C Milestones

04
2004
Founded in Bangkok
SCALED2C launches as a boutique ecommerce consultancy serving Southeast Asian beauty brands.
10
2010
Global Expansion
First international clients onboarded. Expanded team and service portfolio to include full-funnel D2C marketing.
16
2016
Data & Analytics Division
Launched proprietary D2C analytics framework that became the backbone of every client engagement.
21
2021
AI Marketing Practice
Pioneered AI-powered personalization and predictive analytics for D2C brands, ahead of the industry curve.
24
2024
$2B+ Client Revenue Milestone
Reached a landmark milestone of over $2 billion in cumulative D2C revenue driven for clients worldwide.
★★★★★

"SCALED2C transformed our ecommerce strategy! Their expertise in D2C marketing significantly boosted our online presence and sales. The team is knowledgeable and dedicated, making our collaboration incredibly fruitful."

AT
Alex Thompson
CEO, Global Skincare Brand
PARTNER
Ready to Scale?

Let's Build Something Extraordinary

Join the growing list of ambitious D2C brands who trust SCALED2C to drive their growth. Your next milestone starts with a conversation.

Get In Touch → Our Services
Free Audit