For D2C brands, email is consistently the highest-ROI channel — often returning $40+ for every $1 spent. We build and manage the full email program: automations, campaigns, segmentation, and testing that drives real revenue.
Scale D2C builds, manages, and optimises your full Email Marketing programme — automated flows, campaign calendar, list segmentation, deliverability management, A/B testing framework, and monthly revenue reporting. We work inside your existing platform and own outcomes, not just the setup.
Top-performing D2C brands generate 30–45% of total revenue through email and SMS combined. If Email Marketing is below 20% of your revenue, significant retention opportunity is being left on the table. Scale D2C audits your current programme and identifies the specific gaps within 5 business days.
Core automated flows — welcome series, abandoned cart, post-purchase, and win-back — can be live within 2–3 weeks. A full Email Marketing programme with advanced segmentation, A/B testing, and a 12-month campaign calendar takes 6–8 weeks to build to production standard.
Scale D2C manages domain authentication (SPF, DKIM, DMARC), list hygiene, suppression management, sender reputation monitoring, and warm-up sequences for new senders. Deliverability issues cause invisible revenue loss — we track inbox placement proactively, not reactively.
Scale D2C integrates Email Marketing with Shopify, BigCommerce, Gorgias, Yotpo, Rebuy, and your paid media platforms to create a unified customer view. Purchase data flows into segmentation, and Email Marketing performance feeds back into paid media suppression and lookalike audiences.
Email is your most direct line to customers you already paid to acquire. Let's build the program that keeps them buying, referring, and staying loyal.