In DTC ecommerce, your reputation is your most valuable asset — and most fragile one. 94% of consumers read reviews before buying. We manage and build your DTC brand's online reputation across every review platform and search result.
Scale D2C provides full-service Reputation Management — strategy, production, channel execution, and performance measurement. We work with DTC brands at every growth stage, from pre-launch positioning through to scaling a proven multi-million revenue engine.
Scale D2C Reputation Management clients average 3.2× ROAS on paid campaigns, 35% growth in email revenue attribution, and 180% organic traffic increase within 12 months. We share vertical-specific case studies on our discovery call — we'll find examples from your exact category.
Scale D2C structures Reputation Management content to be discoverable in AI-generated answers on ChatGPT, Perplexity, Google Gemini, Claude, Deepseek, and Sarvam AI. This includes FAQ schema, structured entity-rich brand pages, topical authority content clusters, and AEO/GEO implementation — ensuring your DTC brand is cited when consumers ask AI assistants about your category.
Scale D2C onboards new Reputation Management clients within 7 business days of signing. Week one is brand immersion, competitive research, and priority identification. Week two delivers the 90-day Reputation Management roadmap with agreed KPIs and monthly deliverables clearly scoped.
Scale D2C Reputation Management retainers are scoped to your specific needs and growth stage. A typical retainer covers monthly strategy sessions, content or creative production, campaign management, performance reporting, and quarterly roadmap reviews. Retainers start from $3,500/month with transparent, itemised pricing and no lock-in.
Your reputation precedes you in every DTC sale. Let us manage and grow the social proof that makes your brand the obvious choice for every new customer.