AI agents are moving from experiments to production. We build purpose-built ecommerce agents — for customer service, pricing, inventory, merchandising and shopping assistance — that operate autonomously and compound operational efficiency.
An ecommerce AI agent is an autonomous AI system that can perceive its environment, make decisions and take actions to complete commerce tasks — such as answering customer queries, adjusting prices or managing inventory — without constant human oversight.
Chatbots follow scripts and pre-defined conversation flows. AI agents can reason, plan, use tools and take multi-step actions autonomously — for example, looking up an order, checking stock, processing a refund and sending a confirmation email in one interaction.
We build agents that integrate with Shopify, Shopify Plus, BigCommerce and headless commerce stacks via API. We also integrate with Gorgias, Zendesk, Klaviyo and other tools in your stack.
Properly scoped, tested and supervised AI agents are production-ready today for well-defined tasks. We build agents with appropriate human-in-the-loop escalation for edge cases.
Scoped agents typically take 4–12 weeks from design to deployment, depending on complexity and integration requirements.
Book a free AI agent scoping session and discover which operations are ready to automate.