Gorgias is the leading helpdesk for Shopify brands. We implement and configure it properly — Shopify integration, automation rules, AI responses, macros and team workflows — so your support team can handle more volume with less headcount.
Gorgias is purpose-built for Shopify and ecommerce. Its native Shopify integration surfaces order data, subscription details and customer LTV directly in every ticket — making support agents significantly more efficient than on a generic helpdesk.
Gorgias AI can automatically respond to common queries (WISMO, return status, product questions) with personalised, order-specific answers — deflecting 30–50% of tickets before a human agent needs to get involved.
A full Gorgias implementation including Shopify integration, automation setup and team training typically takes 2–4 weeks.
Yes — Gorgias and Klaviyo integrate to share customer data, allowing support agents to see email preferences and trigger Klaviyo flows directly from within a support ticket.
Yes — Gorgias consolidates tickets from email, SMS, social media DMs, live chat and phone into a single queue.
Book a free Gorgias setup consultation and see how AI can handle half your ticket volume.