SMS is the highest-open-rate channel in DTC marketing. We build, optimise and manage your complete Klaviyo SMS programme — from welcome series to winback — driving revenue every single day.
Klaviyo's unified email + SMS platform allows you to orchestrate both channels from one place, share subscriber data and avoid over-messaging — dramatically improving the customer experience and reducing churn.
Mature DTC brands typically generate 15–25% of their total email and SMS revenue from SMS alone, with exceptionally high ROI due to low per-message costs.
You need explicit opt-in consent (not pre-ticked boxes), clear opt-out instructions (STOP keyword), quiet hours compliance and TCPA compliance for US subscribers. We set all of this up correctly from day one.
SMS is highly effective even at small scale. We typically start building and testing from 500+ subscribers upwards, with significant ROI from 2,000+ subscribers.
Yes — we offer both flow setup and ongoing campaign management, including promotional sends, product launches and seasonal campaigns.
Book a free Klaviyo SMS audit and discover the revenue you are leaving in your subscribers' pockets.