Gorgias Agency — D2C Customer Support Automation Experts in Santa Rosa, CA

implement Gorgias end-to-end — integrations, automations, macros, routing rules, and AI features — so your CX team handles more tickets in less time with higher CSAT. Scale D2C has deployed this approach for brands across CA, including Santa Rosa-based companies that now consistently outperform their category benchmarks. Whether you're starting from scratch or optimizing an existing program in Sonoma County, we build the full infrastructure needed to scale profitably.

For Santa Rosa brands, Scale D2C's Gorgias Agency — D2C Customer Support Automation Experts practice covers: Full Gorgias Implementation, Automation & Rules, Macro & Template Library, and Gorgias AI Setup. Each capability is tied to a clear measurement framework — so you always know exactly what's working in the Sonoma County market and where we're doubling down. Clients in CA typically hit meaningful milestones within the first 30 days and significant ROI benchmarks by day 90.