Modern AI chatbots go far beyond FAQs. We build LLM-powered chatbots that understand natural language, access real-time order data, recommend products intelligently and resolve the majority of customer queries without human intervention.
We build with OpenAI GPT-4, Anthropic Claude and Google Gemini depending on the use case. We also integrate with existing chatbot platforms like Tidio, Intercom and Gorgias AI.
Well-configured ecommerce chatbots typically resolve 60–80% of inbound queries autonomously. Common resolved queries include order status, tracking, return initiation, product questions and shipping FAQs.
Via Shopify API integration — the chatbot authenticates customers and accesses their real-time order history, shipping status and subscription details.
We build intelligent escalation that transfers the conversation — with full context — to a human agent in your helpdesk platform.
A standard ecommerce chatbot with Shopify integration, product knowledge base and order management capabilities typically takes 4–8 weeks to build and deploy.
Book a free chatbot strategy session and see how AI can transform your support costs.