Abandonment Recovery

Checkout Abandonment Recovery That Brings Back Lost Sales

70% of checkouts are abandoned. Our checkout recovery flows use precisely timed email and SMS sequences — with the right message, offer and urgency — to bring a significant portion of those lost customers back.

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ABANDONMENT RECOVERY

70% of Checkouts Abandon. We Bring Them Back.

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Checkout Abandonment Email Flows
Multi-step abandonment email sequences — from gentle reminder to stronger offer — timed and segmented to maximise recovery rate.
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SMS Abandonment Recovery
Direct SMS abandonment messages with personalised product details and frictionless return links — the fastest recovery channel.
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Browse Abandonment Flows
We capture and re-engage visitors who browsed products but never reached checkout — widening the recovery net significantly.
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Segmented Recovery Strategy
Not every abandoner needs a discount. We segment by cart value, purchase history and behaviour to deploy the right message and offer to each segment.
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Timing Optimisation
We test the optimal send time for each abandonment step — because the difference between 30 minutes and 4 hours can be significant for recovery rate.
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Recovery Analytics
Full abandonment funnel reporting — abandonment rate by device, page and step, recovery rate by flow, and incremental revenue generated.

Frequently Asked Questions

Checkout abandonment recovery refers to automated email and SMS sequences sent to visitors who started but did not complete a purchase — bringing them back to finish their order.

Well-optimised abandonment flows typically recover 5–15% of abandoned checkouts, with the best flows recovering up to 20%. Even a 5% recovery rate can add tens of thousands in monthly revenue for established brands.

Not always. First-touch abandonment emails should typically be a clean reminder without discount. Discounts can be introduced in subsequent steps for high-value carts. We test the right offer strategy for your brand.

Klaviyo tracks checkout start events natively and triggers abandonment flows automatically. We build and optimise these flows within your Klaviyo account.

Yes — we build browse abandonment flows that trigger when someone views a product page multiple times without adding to cart, broadening the recovery funnel.

SCALE

Recover the Revenue Your Checkout Is Losing Every Day

Book a free abandonment audit and see exactly how much revenue your current flows are missing.

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